This week I’m going to post several store coupon policies. I recommend printing these and keeping them in your coupon binder. It is always good to properly use coupons to make sure we are not abusing the system. After all, we want them to continue to take them, so we can save money. It is also good to have, incase a situation arises or the cashier questions the policy. Today I want to focus on Target. Target does not have the coupon policy on their website, so I mailed them to get the 411! Guest relations mailed me back the same day. That’s what I call good customer service. Here was the response:
Dear [...],
Thanks for asking us about using coupons at Target. Coupons are a great way to save even more when shopping with us, and it’s easy to use them at our stores. Because of the variety of coupons available to our guests, we do have some guidelines for how coupons can be redeemed at Target.
When accepting coupons, we use the following guidelines:
- We accept two kinds of coupons: Target-issued and manufacturer-issued.
- We’ll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
- We can’t give cash back if the face value of a coupon is greater than the purchase value of the item; in this case, we’re able to adjust the value of the coupon to equal the price of the item.
- We can’t accept coupons from other retailers, or coupons for products not carried in our stores.
- All valid coupons should be presented to the cashier while you’re checking out.For questions about using a specific coupon, we encourage you to stop by Guest Service and ask to speak with the Guest Service Team Leader. They’ll do their best to help while you’re in the store. If you still have questions after speaking with them, please call our Guest Relations team at (800) 440-0680. Either way, we’re here to help!
We appreciate the opportunity to share this information with you.
Sincerely,
Glenn
Target Guest Relations
www.target.com
I hope this helps you and clears up any questions you may have had. Happy Shopping!
