There are rumors flying around that some Publix locations are refusing to offer a raincheck on items they are out of. Even making a customer wait for a truck to be unloaded or giving the option to get a substitute item. I’m all for a substitute if I can use the coupon I had planned on using on the sale item. Store managers have the right to limit how much of a raincheck they give, for example, above is a photo of a limit of 4, which is typical. I have not heard any of my readers complain about not being able to get a raincheck. If you do, please let me know. According to the Attorney General of Florida:
Grocery stores are required to offer rain checks, unless the advertisement clearly states that “quantities are limited,” or unless the store can establish that advertised items were ordered in time for delivery and were in sufficient quantities to meet the public’s reasonably anticipated demand.
The Publix Coupon Policy posted at Publix.com, doesn’t mention rainchecks. Have you had problems?